Tieto Off Campus Drive 2026: Tieto Off Campus Drive 2026 is an opportunity for candidates interested in starting their careers in IT support and technical customer service. Tieto has listed a Junior Service Desk Specialist position under Tieto Tech Consulting in Mohali, Punjab. The role is suitable for candidates with educational backgrounds such as B.Sc, BCA and B.A. who have basic computer knowledge, good communication skills and an interest in troubleshooting technical issues.
This position is an entry-level opportunity for candidates who want to gain practical experience in IT support, service desk operations and customer assistance. Interested applicants should review the official job description and confirm that the vacancy is accepting applications before applying.
Tieto Off Campus Drive 2026 – Overview
| Particulars | Details |
|---|---|
| Company Name | Tieto |
| Job Role | Junior Service Desk Specialist |
| Job Function | IT Support / Service Desk |
| Job Type | Full-Time |
| Qualification | B.Sc, BCA, B.A. |
| Experience | Entry-level candidates are considered |
| Job Location | Mohali, Punjab |
| Work Mode | Onsite |
| Salary | Not officially specified |
| Application Mode | Online |
| Official Website | Tieto Careers |
The role details above are based on the official Tieto careers listing. Salary, application deadline and any additional eligibility conditions should be checked on the official recruitment page before applying. Official job listing.
About Tieto
Tieto is a technology and software consulting company that provides digital solutions and services to customers across different industries. Its business areas include software, technology consulting and specialised digital solutions.
The company works with organisations to support their technology requirements, improve business processes and develop digital capabilities. Tieto also offers career opportunities across technical, consulting and support functions.
For fresh graduates, an entry-level service desk position can provide practical exposure to IT operations, customer communication, troubleshooting and incident management.
Job Description
The Junior Service Desk Specialist will work as a first point of contact for users who need technical assistance. The selected candidate will help identify and resolve basic IT problems related to computers, software, applications and network connectivity.
Candidates should be comfortable communicating with users, understanding technical issues and recording information accurately. When a problem cannot be resolved at the first level, the employee will coordinate with the appropriate technical team.
This role is suitable for candidates who want to develop their technical support skills and build a foundation for future opportunities in IT infrastructure, service management and technical support.
Roles and Responsibilities
Selected candidates may be responsible for the following activities:
- Responding to technical support requests received through phone, email or self-service ticketing systems.
- Identifying and troubleshooting basic computer hardware and software problems.
- Helping users with password resets, account unlocks and basic application-related issues.
- Recording incidents and service requests in the ticketing system.
- Tracking reported problems and updating users about their status.
- Escalating complex technical issues to Level 2 or Level 3 support teams.
- Preparing and maintaining technical documentation and knowledge base articles.
- Providing professional and customer-friendly support.
- Collaborating with other IT support professionals to resolve issues efficiently.
These responsibilities help employees develop practical knowledge of service desk procedures and common IT support processes.
Eligibility Criteria
Candidates interested in the Tieto Junior Service Desk Specialist position should review the following requirements.
Educational Qualification
According to the official job listing, the accepted educational qualifications include:
- Bachelor of Science (B.Sc)
- Bachelor of Computer Applications (BCA)
- Bachelor of Arts (B.A.)
Candidates should verify the exact qualification requirements on the official application page before submitting their details.
Technical Knowledge
Applicants should have a basic understanding of computer hardware, software and networking concepts. Knowledge of common computer problems and basic troubleshooting methods can be useful for this position.
Communication Skills
Good verbal and written communication skills are important because service desk employees regularly interact with users who may not have a technical background.
Problem-Solving Ability
Candidates should be able to understand reported issues, identify possible causes and follow troubleshooting steps carefully.
Other Requirements
A customer-focused attitude, willingness to learn, teamwork and the ability to handle multiple support requests are useful for this role. Previous internship or practical IT support experience can be an advantage but is not stated as a mandatory requirement in the entry-level listing.
Skills Required
Candidates can prepare for this role by developing the following skills:
- Basic computer hardware and software troubleshooting
- Networking fundamentals
- Windows operating system basics
- Password management and account troubleshooting
- Ticket management fundamentals
- Customer service and professional communication
- Analytical thinking and problem-solving
- Time management and teamwork
Learning the fundamentals of IT service management can also help candidates prepare for service desk interviews. An ITIL Foundation certification may be beneficial, but the official listing describes relevant certification as a plus rather than a mandatory requirement.
Selection Process
The complete selection process has not been specified in the available job description. Candidates should follow the instructions provided by Tieto during the application process.
A recruitment process for this type of role may include the following stages:
- Online application and resume screening.
- Initial HR or recruiter discussion.
- Communication and basic technical assessment, if required.
- Interview covering troubleshooting, customer service and problem-solving.
- Final selection and document verification.
These are possible stages, not a confirmed sequence for every applicant. The actual process may vary depending on the employer’s recruitment requirements.
Salary and Benefits
Tieto has not published a specific salary figure in the job description available for this position. The official listing mentions a competitive salary and benefits package, along with professional development opportunities, training and mentorship.
The final compensation may depend on the candidate’s profile and the company’s employment terms. Applicants should confirm the salary, benefits and other conditions directly with the recruitment team.
How to Apply for Tieto Off Campus Drive 2026
Eligible candidates can follow these steps to apply:
- Visit the official Tieto careers page using the application link below.
- Read the Junior Service Desk Specialist job description carefully.
- Check the current vacancy status and confirm the eligibility requirements.
- Prepare an updated resume highlighting your qualification, computer knowledge, communication skills and any relevant internship experience.
- Complete the online application form with accurate details.
- Submit the application and monitor your registered email for further communication from the recruitment team.
Click Here to Apply: Apply Online for Tieto Junior Service Desk Specialist
Frequently Asked Questions (FAQs)
1. What is the job role offered by Tieto in this recruitment?
The position is Junior Service Desk Specialist under Tieto Tech Consulting.
2. Which qualifications are accepted for this position?
The official listing mentions B.Sc, BCA and B.A. Candidates should verify the detailed requirements before applying.
3. Is this opportunity suitable for freshers?
The role is described as an entry-level opportunity suitable for recent graduates interested in IT support. Applicants should check the current vacancy details for any additional conditions.
4. Where is the job location?
The listed job location is Mohali, Punjab, and the work arrangement is onsite.
5. What is the salary for the Junior Service Desk Specialist role?
A specific salary amount has not been published in the available job description. Candidates should confirm compensation with Tieto during recruitment.
6. Is an ITIL certification compulsory?
No. The official listing describes ITIL Foundation certification as an advantage, not a mandatory requirement.
7. How can candidates apply?
Candidates can visit the official Tieto careers page, review the job details and submit an online application if the vacancy is open.
Disclaimer
This article is intended for informational purposes only. Recruitment details, eligibility criteria, compensation and vacancy status may change. Candidates should verify all information through the official Tieto careers website before applying. Tieto warns applicants about recruitment fraud and does not ask candidates to pay fees or share financial details as part of recruitment. Apply only through official channels.