Altera Digital Health Off Campus Drive 2026: Altera Digital Health has announced a new recruitment opportunity for the position of Associate Technical Support Consultant in India. This opportunity is suitable for fresh graduates and candidates with 0–1 year of experience who are interested in technical support, troubleshooting, database management, and healthcare IT applications.
Candidates with a bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline can apply for this opportunity. Applicants should have basic knowledge of Windows operating systems, networking fundamentals, SQL, and application troubleshooting.
The selected candidates will receive training on enterprise healthcare software products and work with experienced technical consultants to investigate and resolve customer issues. Interested candidates can check the complete job details, eligibility criteria, required skills, responsibilities, and application process below.
Altera Digital Health Off Campus Drive 2026 – Job Overview
- Company Name: Altera Digital Health
- Job Role: Associate Technical Support Consultant
- Job Category: Technical Support
- Job Location: Pune / Baroda, India (Remote listing)
- Job Type: Full-Time
- Experience: Freshers / 0–1 Year
- Qualification: Bachelor’s Degree
- Salary: Not Disclosed
- Work Mode: Remote, as listed in the official posting
- Application Mode: Online
About Altera Digital Health
Altera Digital Health is a healthcare technology company that develops software solutions for hospitals, healthcare organizations, and medical professionals.
The company provides healthcare IT solutions designed to improve clinical workflows, patient care, and healthcare operations. Its technology products help healthcare organizations manage important information and deliver better services.
Altera Digital Health focuses on developing connected healthcare solutions and enterprise software platforms. Working with the company provides candidates with an opportunity to gain experience in healthcare technology, enterprise applications, and technical support.
Job Description
As an Associate Technical Support Consultant at Altera Digital Health, candidates will be responsible for providing first-level technical support to customers using enterprise healthcare software applications.
The role involves investigating technical issues, reviewing application logs, identifying error messages, and following established troubleshooting procedures to resolve reported problems.
Selected candidates will work with senior consultants and different technical teams to understand application issues and provide appropriate solutions. They will also use ticketing systems such as ServiceNow to manage customer requests and maintain accurate case documentation.
This is an entry-level opportunity where fresh graduates can receive product training and develop their technical troubleshooting and customer support skills.
Roles and Responsibilities
- Provide first-level technical support to customers using enterprise healthcare software applications.
- Investigate and resolve application-related technical issues.
- Handle customer support requests through ServiceNow and other ticketing systems.
- Review application logs and error messages to identify technical problems.
- Follow Standard Operating Procedures (SOPs) and troubleshooting documentation.
- Perform basic application configuration and validation activities.
- Maintain accurate records of customer issues and their resolutions.
- Collaborate with senior technical consultants and development teams.
- Work with database, infrastructure, and interface support teams.
- Meet defined service-level agreements (SLAs) and quality expectations.
- Participate in knowledge-sharing and training sessions.
- Identify recurring technical issues and suggest process improvements.
- Communicate professionally with customers through email, chat, and support calls.
- Escalate critical technical issues to the appropriate teams.
Eligibility Criteria
Candidates interested in applying for the Altera Digital Health recruitment 2026 should meet the following requirements:
- Applicants should have a Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline.
- Fresh graduates with strong technical knowledge are encouraged to apply.
- Candidates should have a basic understanding of Windows operating systems.
- Applicants should understand networking fundamentals.
- Candidates should have basic knowledge of databases and SQL concepts.
- Applicants should understand application troubleshooting and software support concepts.
- Candidates should possess good analytical and problem-solving skills.
- Applicants should have strong written and verbal communication skills.
- Candidates must be flexible to work in rotational shifts.
- Applicants should be comfortable with certain weekend on-call responsibilities.
Required Skills
Candidates should have basic knowledge of the following technical concepts:
- Windows Operating System
- Networking Fundamentals
- SQL and Database Concepts
- Application Troubleshooting
- Technical Support
- Problem-Solving Skills
- Incident Management
- Software Support Fundamentals
- Communication Skills
Preferred Skills
The following skills are considered additional advantages:
- Basic SQL Queries
- Windows Server Fundamentals
- TCP/IP Networking
- DNS and Network Ports
- ServiceNow
- IT Service Management (ITSM)
- ITIL Fundamentals
- Healthcare IT Concepts
- Electronic Medical Records (EMR)
- Electronic Health Records (EHR)
- PowerShell
- Python
- Batch Scripting
These additional skills can help candidates understand technical issues and perform troubleshooting activities more effectively.
Salary Details
Altera Digital Health has not officially disclosed the salary package for the Associate Technical Support Consultant position.
The final compensation will depend on the company’s salary structure, candidate qualifications, and recruitment policies.
Selection Process
The company has not specified the complete selection process for this particular opening. Candidates may be evaluated through the following recruitment stages:
- Online Application
- Resume Shortlisting
- Technical Assessment or Interview
- Technical Support Interview
- HR Discussion
- Final Selection
The actual selection process may vary depending on the company’s recruitment requirements.
How to Apply for Altera Digital Health Off Campus Drive 2026?
Interested and eligible candidates can follow the steps below to apply for this recruitment:
- Visit the official Altera Digital Health careers website.
- Open the Associate Technical Support Consultant job listing.
- Read the complete job description and eligibility requirements.
- Prepare an updated resume highlighting your technical knowledge and relevant skills.
- Click on the Apply option.
- Enter the required personal, educational, and professional details.
- Submit the online application form.
- Wait for further communication from the recruitment team.
Apply Link: Click Here to Apply – https://harriscomputer.wd3.myworkdayjobs.com/en-US/Altera/job/Associate-Technical-Support-Consultant_R0045319
Frequently Asked Questions (FAQs)
1. What is the job role offered by Altera Digital Health?
The company is hiring candidates for the Associate Technical Support Consultant position.
2. Who can apply for Altera Digital Health Recruitment 2026?
Candidates with a Bachelor’s degree in Computer Science, IT, Computer Engineering, Electronics, or a related technical discipline can apply.
3. Is this opportunity suitable for freshers?
Yes, fresh graduates and candidates with 0–1 year of experience are encouraged to apply.
4. Where is the job location?
The job listing mentions Remote Pune-Baroda, India.
5. What technical skills are required?
Candidates should have basic knowledge of Windows, networking, SQL, databases, and application troubleshooting.
6. Is this a full-time opportunity?
Yes, this is a full-time recruitment opportunity.
7. Does the company require rotational shifts?
Yes, candidates should be flexible to work rotational shifts, including evening or night shifts and certain weekend on-call coverage.
8. What is the salary offered?
The salary has not been disclosed in the official job posting.
Disclaimer: This recruitment information is provided for informational purposes only. Job details, eligibility criteria, salary, and application status may change at the company’s discretion. Candidates are advised to visit the official Altera Digital Health careers page and verify all details before applying. We are not affiliated with Altera Digital Health or its recruitment team.