Infosys Bulk Hiring 2023 | For Process Executive

Infosys Bulk Hiring 2023 :- The Post of Process Executive from can apply for Interested and eligible candidates can read more details below.

Infosys Bulk Hiring 2023

Company NameInfosys
Post NameProcess Executive
DegreeBE, BTech , MCA, ME, MTech, BCA, BSc, Any Graduate
BranchAny Branches
Batch2017, 2018, 2019,2020, 2021, 2022, 2023
Salary INR 3.4 LPA
ExperienceFresher
LocationBangalore, India

Job Description

Job Responsibilities

The responsibilities of the role require excellent communication skills to attend and resolve client issues through various channels such as calls, chat, and email.

The Communication scale required is CEFR C1, C2.

The candidate must be willing to work in a 24*7 Shifts, voice process, rotational weekly off, work from office environment, and should have completed double vaccination.

The Process Executive should be analytical and possess problem-solving skills to understand and resolve customer issues independently, thoroughly, and efficiently.

Being proactive and respectful of the customer’s time is essential, along with good time management to ensure that all customer interactions add value.

Desired qualifications and skills for the role include experience in customer service, technical support, and regular service desk operations.

Candidates should have excellent communication skills for interacting with customers via voice, chats, and email chats.

The ability to troubleshoot technical issues is also highly valued in this position.

The ideal candidate should be comfortable working in a fast-paced environment and have the flexibility to adapt to changing customer needs.

A strong customer service mindset is essential for providing a high level of support and ensuring customer satisfaction.

 

Preferred Skills:

Customer Service->Technical->Regular – Service Desk-> Voice->Chats->email Chats

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