Concentrix Hiring For Analyst, Planning & Scheduling
| Company | Concentrix |
| Job Role | Analyst, Planning & Scheduling |
| Qualification | Any Bachelor’s Degree |
| Branch | Any Branches |
| Batch | 2024 – 2021 |
| Salary | Up to ₹7 LPA |
| Experience | 0 – 2 Year’s |
| Location | Bangalore, India |
| Last Date | ASAP |
Job Responsibilities :
- Develop, manage, and maintain comprehensive schedules
- Single Point of Contact for the Business Unit.
- Structure set up to core scheduling activities.
- Forecast Upload and generate the Intraday Patterns ( IDP)
- Schedule Generation and Optimization.
- Review IDP (Requirement vs Schedule) with sites/Partners.
- Recommending required headcount with sites/Partners by running different scheduling scenarios.
- Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR %
- Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities.
- Ensure resource allocation aligns with project goals and organizational capacity.
- Lead and motivate team members to achieve scheduling objectives efficiently.
- Establish quality control measures to ensure accuracy and consistency in scheduling outcomes.
- Drive continuous improvement initiatives to enhance scheduling processes and team performance.
- Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments
Qualifications and Skills Required :
- Any Bachelore Degree
- Good knowledge of MS Office tools, SQL, PowerBi
- Excellent communication and interpersonal skills.
- Proficiency with computers
- Willingness to work in a 24*7 shift environment
- Drive for self-learning and knowledge enhancement
- Exposure to the leave management system
- Contact Centre Workforce Management experience
- Extensive experience with WFM software.
- Experience in IEX and Alvaria WFM tool is required, preferably Alvaria.
- Team handling experience shall be an added advantage.
- Ability to simplify complex operations into repeatable processes
- Comfortable in fast-paced environment
- Ability to make decisions in time sensitive ambiguous situations
- Ability to multitask and manage multiple projects simultaneously.
- Strong problem-solving skills and adaptability to changing priorities.
How To Apply For Concentrix Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
