Concentrix Careers :- Concentrix is Hiring For fresher and experienced candidates for Analyst – Planning & Scheduling and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.
Concentrix Recruitment For Analyst – Planning & Scheduling
| Company | Concentrix |
| Job Role | Analyst – Planning & Scheduling |
| Qualification | Any Bachelor’s Degree |
| Branch | Any Branches |
| Batch | 2025 – 2021 |
| Salary | Up to ₹7 LPA |
| Experience | 0 – 2 Year’s |
| Location | Hyderabad, India |
| Last Date | ASAP |
Job Responsibilities :
- Planning & Scheduling
- Managing WFM Personnel
- Manpower Planning, Scheduling, Transitioning new logos.
- Updating & maintaining master trackers
- Preparing and publishing periodic reviews for management
- Preparing PowerPoint and other presentations
- Forecasting knowledge and able to forecast basis different methodologies.
- Running scenarios and simulations basis requirement
- Data reporting to other departments like Finance, IT Operations etc.
- Creating Interactive Dashboards for Client and Delivery
- Recognize and recommend operational and support improvements for the enterprise.
- Creating Schedules and lead the weekly scheduling performance review and provide recommendations.
- Administration of communication to and from Operations and other support departments.
- Collect, analyze and report historical center performance statistics.
- Understanding of Workload and HC calculations
Qualifications and Skills Required :
- Any Bachelor’s Degree with relevant experience
- Problem analysis and solving
- Learning, adaptability and attention to detail
- Good Analytical and Problem-solving capabilities,
Education Qualification:– Graduation Key skills & Knowledge:
- Team handling and Contact Centre Workforce Management experience
- Extensive experience with WFM software
- Comfortable in fast-paced environment
- Ability to simplify complex operations into repeatable processes
- Ability to make decision in time sensitive ambiguous situation
- Knowledge of Contact Centre methodologies and operational principles
- Knowledge of IEX is essential
- Excellent communication skills
- Analytical – Able to analyze data and draw insights
- High level of accuracy and attention to detail
- Innovative and able to influence
- Must have experience to handle Capacity Planner and Scheduling teams
How To Apply For Concentrix Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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Concentrix Apply Link: Click Here
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