NatWest Group Hiring For Customer Service & Operations Analyst
| Company | NatWest Group |
| Job Role | Customer Service & Operations Analyst |
| Qualification | Graduate/B.Com, B.A., BBA or B.Sc |
| Branch | Any Branches |
| Batch | 2024 – 2019 |
| Salary | Up to ₹6 LPA |
| Experience | 0 – 1 Year |
| Location | Gurugram, India |
| Last Date | ASAP |
Job Responsibilities :
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day to day operations, logging incidents and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
Qualifications and Skills Required :
- Any graduate(in the fields of B.Com, B.A., BBA or B.Sc) who’re comfortable working in round-the-clock rotational shifts
- Preferably 2022, 2023 and 2024 passed out graduates
- Excellent written communication skills
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel and Word
How To Apply For NatWest Group Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
