Tesco Hiring For Associate – Chat Support
| Company | Tesco |
| Job Role | Associate – Chat Support |
| Qualification | Any Graduate |
| Branch | Any Branches |
| Batch | 2025 – 2021 |
| Salary | Up to ₹8 LPA |
| Experience | Fresher’s upto 2 year’s |
| Location | Bangalore, India |
| Last Date | ASAP |
Job Responsibilities :
Ensuring I understand our Core Purpose and the role I play in delivering this
– Role modelling the Tesco values and leading by example in what I do and how I behave
– Understanding the part I play in delivering our key metrics and performance measures
– Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
– Resolving issues and queries raised by Tesco customers via wats app
– Raising tickets efficiently to minimise impact on customers
– Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager
– Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
– Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
– Continually developing my skills to be the best I can be in my role
– I ensure that all open tickets are closed to agreed timescale
– I am expected to work in roster shifts to support customer queries
– Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives
Qualifications and Skills Required :
- Any Bachelor’s Degree
- Customer service orientation
- Excellent Written Communication in English
- Conflict Resolution
- Empathy and customer focus
- Typing speed and accuracy
- Basic Microsoft Office e.g. Outlook email
Salary – Your fixed pay is the guaranteed pay as per your contract of employment.
Performance Bonus – Opportunity to earn additional compensation bonus based on performance, paid annually
Leave & Time-off – Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.
Making Retirement Tension-FreeSalary – In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.
Health is Wealth – Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.
How To Apply For Tesco Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
