Amazon Recruitment Drive 2023Amazon Recruitment Drive 2023

 

Amazon Bulk Hiring 2023– Amazon Hiring freshers for IT Support Associate Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. 

 

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Amazon Bulk Hiring 2023

Company NameAmazon
Job RoleIT Support Associate
QualificationBE, BTech, ME, MTech, MCA, BSC, MBA, Any Degree
BranchAny Branch
Batch2019,2020,2021, 2022, 2023
SalaryINR 14.1 LPA
ExperienceFresher(0-2 )
LocationBangalore

DESCRIPTION

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .

Responsibilities include, but are not limited to:

1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
7. This role will be working from Bangalore (BLR18) Corporate office.

BASIC QUALIFICATIONS

• Bachelor’s degree/Diploma
• 6 months to 18 months of work experience.
• Good communication skills

PREFERRED QUALIFICATIONS

• Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
• Basic Understanding and troubleshooting skills on Network

How to apply :- Interested Candidates Can Register on Below Apply Links 

 

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