Amazon Recruitment Drive 2023Amazon Recruitment Drive 2023

Amazon Bulk Hiring 2023 :- The Post of Customer service  from can apply for Interested and eligible candidates can read more details below.

Amazon Bulk Hiring 2023

Company NameAmazon
Post NameCustomer service
Degree10+2th , BE, B Tech, BA, B COM, BBA, BSC, BCA, ME, M Tech, MCA, MA, M COM, MSC, Any Graduate
BranchAny Branches
Batch2017, 2018,20219, 2020, 2021, 2022, 2023
Salary INR 2-3 LPA 
ExperienceFresher
LocationWork from Home

Job Description

Role: Customer Service associate :

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. Youll be the first point of contact for our  customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

 

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Selection Process For Drive:-

  • Online Application Submission
  • Online Test- Aptitude Test, Technical Test
  • Interview
  • Selection 

 

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Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time.

Desired Candidate Profile

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
  • Excellent English communication is Mandate
  • Should be flexible to work in shifts
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

 

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