Amazon Bulk Hiring 2023:- The Post of International Phone from can apply for Interested and eligible candidates can read more details below.
Amazon Bulk Hiring 2023
| Company Name | Amazon |
| Post Name | International Phone |
| Degree | Diploma, BE, B Tech, BA, B COM, BBA, BSC, BCA, ME, M Tech, MCA, MA, M COM, MSC, Any Graduate |
| Branch | Any Branches |
| Batch | 2017, 2018,2019, 2020, 2021, 2022, 2023 |
| Salary | Depend Upon Interview |
| Experience | Fresher |
| Location | Work From Home |
Job Description
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
Desired Skills:
• Action oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• composition skills – ability to compose grammatically correct, concise, and accurate written responses
• use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills
Criteria:
• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure ‘Work-like’ environment with no disturbance during the work hours.
• Experience working in a customer service environment for at least 6 months
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Problem Solving Skills:
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• maintain composure in highly escalated situations
How to apply :- Interested Candidates Can Register on Below Apply Links
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